Frequently Asked Questions

Bright Questions, Brilliant Answers

We get it—hiring an electrician or setting up your home’s media system can come with a lot of “how,” “why,” and “what if” questions. That’s why we put together this handy list of answers to help make things simple, clear, and maybe even a little entertaining.


From EV chargers and lighting installs to surge protection and smart home setups, we break it all down so you know exactly what to expect when you work with Jay’s Electric & Media Solutions, LLC.

A living room with a couch , chairs , a television and a chandelier.

  • What kinds of electrical services do you offer?

    We do it all—from diagnosing and repairing electrical issues to installing lighting, ceiling fans, EV chargers, panels, surge protection, and more. We also handle smart home setups, media walls, and landscape lighting. If it wires, powers, or glows—we’ve got it covered.

  • Are you licensed and insured?

    Absolutely. We’re fully licensed, bonded, and insured in the great state of Texas. Your safety—and our reputation—depends on doing things by the book (and the code).

  • Can you install my EV charger at home?

    Yes! If you’ve got the charger, we’ve got the tools. We install customer-provided EV charging stations safely and efficiently, so you can power up your ride from the comfort of your driveway.

  • What areas do you serve?

    We proudly serve a large part of North Texas including McKinney, Frisco, Plano, Allen, Garland, Little Elm, Denton, Rockwall, and dozens of others. Basically, if you’re near the DFW area, chances are we’re already your neighbor.

  • Do you offer smart home or audio/video installations?

    Yep! From wire-free floating TVs to full-blown whole-home audio and video automation, we’re here to simplify your tech life and make your space smarter (and sleeker).

  • What’s included in a breaker panel upgrade?

    We assess your current setup, provide code-compliant recommendations, and install a safe, updated panel that can handle your home’s power demands—especially with today’s growing tech and appliances.

  • Can you help with outdoor lighting or landscape features?

    Definitely. From path lighting to pool glow-ups and garden highlights, we bring both form and function to your outdoor spaces—plus a bit of extra curb appeal and security.

  • Do you offer surge protection for the whole house?

    Yes, and we highly recommend it. We install whole-home surge protectors that meet NFPA NEC 2020 (and newer) standards to protect your electronics and appliances from unexpected voltage spikes.

  • How soon can you schedule my service?

    It depends on the project, but we always try to accommodate your schedule ASAP. Reach out, and we’ll get you on the calendar—often within a few days, if not sooner.

  • What makes Jay’s Electric & Media Solutions different?

    We're not just electricians—we’re problem solvers with personality. We show up on time, explain what we’re doing, stand by our work, and treat your home like it’s our own. We bring high-quality service with no shortcuts and no surprises—just solutions that last.